Return & Refund Policy
Last updated: May 09, 2025
Thank you for choosing to stay with Daun Retreats. We value your experience and aim to provide clear guidelines on our refund and cancellation process.
Deposit Refund
A security deposit is collected before check-in.
The deposit will be refunded within 5–7 working days after check-out, provided there are no damages or violations.
The refund will be made using the same payment method used during booking.
Cancellation Policy
Cancellations made at least 4 weeks (28 days) before check-in qualify for a full deposit refund.
Cancellations made within 4 weeks of arrival will result in deposit forfeiture.
No Refund After Full Payment
Once full payment has been made, no refund will be issued under any circumstances.
This includes cancellations, no-shows, or changes in stay duration.
Damages and Deductions
Guests are fully responsible for any damages caused during their stay.
We reserve the right to deduct repair or replacement costs from the security deposit.
If damages exceed the deposit amount, guests may be required to pay the balance.